Frequently Asked Questions
We aim to build partnerships where companies feel confident they are receiving the support they need. To determine whether Compliance Maintenance Services are the right fit for your organization, we offer a free assessment of your contractor compliance accounts. During this review, our team evaluates your current status, platform requirements, and documentation needs to identify where support may be beneficial. There is no obligation.
Although your team may be capable of navigating the process, the ongoing upkeep of contractor compliance accounts and meeting platform requirements can take time away from day-to-day operations. Our team understands more than 30 contractor compliance platforms, along with hiring clients’ expectations, insurance requirements, policy updates, and documentation requirements. By outsourcing compliance maintenance, your organization can stay focused on core operations while ensuring your accounts remain accurate and up to date.
Safety Services Company has supported contractors since 2001 and has extensive experience with contractor compliance platforms and hiring client requirements. Our team of experts manage the ongoing maintenance of contractor compliance accounts, helping ensure documentation, insurance, and platform requirements stay up to date.
We use the Safety Services Cloud as a centralized source of truth for account information, allowing our team to track updates, organize documentation, and maintain accurate, up-to-date accounts while reducing the administrative burden on your internal staff.
We recognize that every client’s budget and compliance needs are different. To help organizations stay within budget, we assess your contractor compliance accounts and determine the level of support required. Based on that assessment, we offer flexible payment options and work to meet or beat competitor pricing.
Company-specific incidents, insurance coverage levels, certifications, and verified safety policies and programs are some of the factors that can affect the grade given by a hiring client. Our team of experts can identify which factors are impacting your grade, and your Client Success Manager will help address those areas to maintain compliant, up-to-date accounts.
You can use an existing manual, but to properly manage your company’s prequalification process we need a clear understanding of the manual being used for your hiring clients. Contractor compliance platforms and hiring clients often require manuals to be reformatted or updated to meet their specific requirements.
By providing a fresh, up-to-date manual from our team, we can better maintain your compliance accounts and help ensure your documentation remains aligned with platform requirements. Our HSE manuals are guaranteed to pass an audit for any prequalification platform that we manage.
Hiring clients typically require contractors to subscribe to a specific contractor compliance platform in order to become prequalified for work. The platform fee is paid directly to the platform provider.
Our team manages the ongoing maintenance of your platform account, helping ensure documentation, insurance, and compliance requirements stay up to date while reducing the administrative workload on your internal team.
We help determine which questionnaires are required by a hiring client during the prequalification process. Questionnaires may include topics such as sustainability, job-site or location-specific questions, quality assurance, and quality control.
We recommend companies complete the basic questionnaire, although requirements may change. Your Client Success Manager can help identify which questionnaires are required and which are recommended.
Hiring clients determine which documents and policies are required for contractors working on their projects, and these requirements can change over time. The hiring clients you work with will communicate what is needed and may update those requirements periodically.
Our team tracks these updates to help ensure your documentation remains current, reducing the risk of missing a requirement that could impact your approval status.
There are several ways to strengthen your contractor compliance profile and attract more opportunities. Two key ways are referencing the contractor compliance platforms you participate in on your company’s website and maintaining a strong compliance grade with a low incident rate.
Our team can also assist with optimizing the profile portion of your account and provide guidance on how to improve your compliance grade.
Our team can review your OSHA logs for accuracy and provide recommendations on how to improve your rates. If the OSHA logs are accurate and the rates cannot be changed, we can work with your company to develop a mitigation plan and submit it to your hiring client for approval or a variance request.
Contractors can submit insurance variance requests directly. However, our team can act as a liaison between the contractor, insurance provider, and hiring client to help manage the process. With nearly two decades of experience supporting contractor compliance requirements, we understand how to help move variance requests through the approval process efficiently.
