Introducing Our New CEO: Leading the Way in Safety Services with a Passion for Customer Satisfaction

Introducing: Safety Services Company’s New CEO, Matt Lincoln

In a dynamic and ever-evolving world, safety remains a paramount concern for individuals, businesses, and communities alike. That’s why we are excited to announce the appointment of our new Chief Executive Officer (CEO) at Safety Services Company (SSC). 

Introducing: Matt Lincoln!

After over a decade at companies like Amazon and Petsmart, Lincoln stepped into the CEO role at Safety Services. In his previous positions, Lincoln led Global Crisis Preparedness, Loss Prevention and Safety, Investigations Units, and more, thoroughly preparing him for his new position at Safety Services Company. 

Earlier this year, Lincoln stepped into the role of CEO at Safety Services with a strong desire to redefine excellence in the industry — everything from safety services to customer care. He is eager to elevate the vision of SSC by centering the future around core values, which include: 

• Continual Improvement
• Trustworthiness
• Positivity
• Belonging
• Data-Driven
• Authenticity
• Flexibility
• Listening

Values are one thing; how they are lived out is another thing. Let’s dive into the how of some of our core values that new CEO, Matt Lincoln, is spearheading. 

Exceeding Expectations: A Vision of Customer Satisfaction

At the heart of Lincoln’s leadership philosophy lies an unwavering commitment to customer satisfaction. He believes that true success is measured not only by the quality of our services and products but also by the relationships we build with our customers. Safety Services’s vision, encapsulated in the statement, “Exceed customer expectations in all services, products, and interactions out of a genuine love for people and safety,” re-emphasizes our commitment to continually go above and beyond to ensure the highest level of safety and satisfaction for our clients.

An Authentic Love for People and Safety

Safety is not merely a matter of compliance; it is a reflection of our genuine concern for the well-being of individuals and communities. As Lincoln steps into the position of CEO, he also brings a passion for people and safety that permeates every aspect of his leadership. By nurturing a culture of belonging and grace, Lincoln fosters trust, promotes collaboration, and enhances the quality of our services, ultimately benefiting our clients and their people, too.

Building a Culture of Innovation

SSC is committed to fostering a culture of innovation. Lincoln recognizes that true excellence is achieved by continuously challenging the status quo and growing. By encouraging open communication, collaboration, and the sharing of ideas, our company becomes a hub for creativity and forward-thinking in the contractor compliance and safety management industry — an industry that we started 20+ years ago. This innovative mindset enables us to anticipate customer needs, adapt to evolving safety requirements, and provide tailored solutions that surpass expectations.

Conclusion

The appointment of our new CEO marks an exciting chapter in the journey of Safety Services Company! With Lincoln’s clear vision of exceeding customer expectations, genuine love for people and safety, and expansive success in the world of safety and compliance, our new CEO is poised to lead us toward new horizons. With our customers at the forefront of everything we do, we are confident that Lincoln will propel Safety Services Company to even greater heights, ensuring a safer and more secure world for all.

Want more? Get to Know CEO, Matt Lincoln:

What excites you most about taking on the role of CEO at Safety Services Company?

I’m excited for the opportunity to cast a new vision and teach the values that will grow Safety Services Company into a new evolution of success! The leaders here are phenomenal. Learning from them every day and building new opportunities alongside them has been life-giving!    

What goals do you hope to achieve in your first year?

The most important goals we have set out to achieve is to exceed customer expectations in all services, products, and interactions out of a genuine love for people and safety. The company has done a consistent job of meeting customer expectations year over year. Just meeting customer expectations isn’t enough anymore. Very soon, our customers will begin to experience something even better from us! 

What are some of your passions in and out of the workplace?

I am passionate about living a devoted lifestyle to my faith, my family, and my community. I have been married for 26 years, with 6 children! I hold leadership positions with several non-profit organizations focused on family and community health. Lastly, I love fitness and spend any time I have left over within the week to train in various forms of Mixed Martial Arts. One of my favorite training quotes is: “The more you sweat in practice, the less you bleed in battle.”