Understanding “Quarterly Updates”

David Beavers

Quarterly Updates

Most third-party prequalification websites (ISN® * (via their ISNetworld® * database), PICS® , PEC Premier® , BROWZ, ComplyWorks®, Veriforce, Textura or Others.) revise their standard questionnaires fairly regularly. These are known as “updates”.  The frequency at which they happen are variable depending on the third-party auditor.  ISNetworld® is the largest third-party auditor, and we will be taking a look at what a quarterly update is and how it can affect your score.

What is a quarterly update?

At the end of each quarter, ISN® takes initiative and takes a couple days to revise their Management System Questionnaire™ (MSQ™) to ensure that it is up to date with the most current legislative requirements and other important information as requested by Owner Clients.  During this time, the MSQ™ will be inaccessible until the revisions have been made.  The table below details how the quarters are split up during the year.

Table 1

Quarter 1 January, February, March
Quarter 2 April, May, June
Quarter 3 July, August, September
Quarter 4 October, November, December


Multiple changes can happen during a quarterly update.  New questions may be added, obsolete questions removed, and new requirements may be populated.  With each quarterly update, every ISNetworld® account will have to answer statistical questions such as concerning the number of employees, hours worked, injuries, time away from work, and other important information for the past three months.  This can be expected and prepared for in advance – this will always be added during a quarterly update.

Note: Keeping track and utilizing this feature can make it much easier to document your OSHA 300/A Logs or statistics at the end of the year!  All of your statistical information will already be uploaded to your account – all you will have to do is add up the statistical information for each quarter and document them!

How can a “Quarterly Update” affect my grade?

After the quarterly update has been completed and the statistical information has been entered, there are a few different items that can affect your grade.  These may affect your grade in a positive or negative manner.

After your quarterly statistics are added in, the most crucial aspect is ensuring that you have a safe workplace.  New incidents and injuries will definitely hurt your Total Recordable Incident Rate (TRIR) for the previous 3 years.  However, if you have had incidents and injuries in the past but have worked incident-free, your TRIR will naturally become lower.  Most, if not all, Owner Clients will take a very serious look at a contractor’s safe hours worked when considering them for a project.

New questions added to the MSQ™, depending on the Owner Client, may appear in your GAP report.  These should be addressed as soon as feasibly possible to ensure that your account does not fall into an unfavorable grading.  Keep a close eye on any additional questions!

RAVS® revisions commonly happen during quarterly updates as well – meaning you may have to revise existing policies and procedures or write new programs.  These have a major impact on most Owner Client’s grading scales.  Some Owner Clients may keep you off of a project until the new policies are written.  These should take a high priority on any contractor’s “to-do” list.

How can Safety Services Company help?

Safety Services Company can review every aspect of your company’s statistical information, safety program, EMR, TRIR, and information based on the answered questions of the MSQ™ and provide a Contractor Improvement Program tailored specifically to your organization.  These improvement programs don’t focus on problems, but instead identify effective solutions and assign responsible parties to ensure that they are upheld.

Additionally, Safety Services Company’s Global Compliance Solutions department offers a multitude of cost-effective solutions when dealing with the requirements of any third-party prequalification outfit.  Our staff can produce comprehensive and compliant safety programs, effective safety training material, and perform continual maintenance on your ISNetworld®, PEC®, PICS Auditing®, ComplyWorks®, CanQual®, and many other third-party prequalification accounts.  Why worry about your account and give yourself undue stress when your time can be better spent managing your business?

*Safety Services Company is an independently owned company, specializing in compliance with Third-Party Prequalification Providers such as ISNetworld®, PEC Premier®, PICS®, Complyworks® and Canqual®. Safety Services Company is in no way sponsored or affiliated with ISNetworld®, PEC Premier®, or PICS Auditing®. ISN®, ISNetworld®, RAVS®, SSQ®, PQF® are registered trademarks of ISN Software Corporation®, PEC Premier®, and PICS Auditing®.

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