You have 30 days from your invoice date to initiate a return. Should you wish to return a product, please follow the steps below:
||Call one of our Return Specialists at 1-877-466-3206; Monday–Friday: 6 am – 4 pm (Arizona Time). Please provide your Customer ID, your Invoice No. (found in the top right corner of your invoice), and the reason for the return.
||The Return Specialist will give you a Return Merchandise Authorization (RMA) number and an address for the return.
||All eligible products (exclusions apply) can be sent to Safety Services Distribution, Attn: Returns, using the address provided to you by the Return Specialist. Clearly write the RMA number on the outside of your package, preferably in the lower-hand corner of both the top and bottom of the box. Returned products must contain all original documents and materials.
||Ship your return through Registered Mail using a tracking number to ensure we receive the product. We are not responsible for lost return shipments.
||After we have received and approved your return, you will be credited the refund on the credit card or method of payment used to purchase the order.
Processing of returns may take up to 30 days. Shipping fees are non-refundable. Reimbursement will be made for the value of the original product order less a 12% restocking fee.
All returned products are protected by provisions set forth in the Copyright law. This material may not be reproduced, distributed, transmitted, displayed, or broadcast without written permission of Safety Services Company. Alteration or removal of any trademark, copyright, or other notice from this product is prohibited. All violators will be subject to criminal/civil litigation.